In short
PACI lists separate hours by branch and by service; confirm your branch before travelling.
Official agency
Public Authority for Civil Information
Last verified: 2026-08-31
Who this is for
- People planning a PACI visit or collecting a Civil ID from a branch.
What you need
- The branch name and the service you need, because reception and collection hours can differ.
How to use it
- 1
Open PACI's official contact page and find the branch you intend to visit.
- 2
Check the row for public reception or Civil ID collection, then confirm the listed morning or evening period.
- 3
Recheck the official page on the day of your visit because holiday and temporary schedules can change.
Common errors
- Using collection hours when you need public reception, or checking the wrong branch.
- Relying on an old social-media post during a holiday or temporary schedule.
Important
Kuwait247 does not collect Civil ID, payment, or login details. Enter them only on the official service website.
Common questions
Are PACI hours the same at every branch?
No. The official page lists schedules by branch and service, including different periods for collection and public reception.
Should I confirm hours before visiting?
Yes. Recheck PACI's official page, especially around public holidays or temporary schedule changes.